overview
At CSIX, client relationships are our top priority! We’re looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact between clients, as well as acquiring new ones and handling different accounts!
job description
The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. If you think you are the one for this job, then hit that apply button!
Responsibilities
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
skills
- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
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